Privacy Policy

Effective Date: October 01, 2025

Experience One LLC ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us through our website, services, and communications.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and company details submitted through forms or communication channels.

  • Usage Data: Information about how you interact with our website, including page views, browser type, and device information.

  • Communication Data: If you contact us or engage with our services, we may collect communication records such as emails, SMS messages, or phone call logs facilitated through our communication partners (e.g., Twilio).

2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve our services;

  • Communicate with you regarding inquiries, appointments, or service updates;

  • Send marketing or informational messages (with your consent);

  • Monitor and enhance website performance and customer experience;

  • Comply with legal obligations.

3. SMS and Communication Policy

By submitting your phone number on our website or other communication channels, you consent to receive SMS or voice communications related to your inquiry or our services.

  • Message and data rates may apply.

  • You may opt out at any time by replying “STOP.”

  • We use Twilio as our communication provider to deliver messages securely and in compliance with applicable regulations.

4. Data Sharing and Security

We do not sell, rent, or trade your personal information.
We may share limited information with trusted service providers (such as Twilio, Google, or analytics partners) to operate our services, under strict confidentiality agreements.
We implement reasonable security measures to protect your information from unauthorized access or disclosure.

5. Your Rights

Depending on your location, you may have the right to:

  • Request access to or correction of your personal data;

  • Request deletion of your information;

  • Withdraw consent for marketing communications.

To exercise these rights, contact us at privacy@experienceonellc.com.

6. Cookies and Tracking

We may use cookies or analytics tools to enhance user experience and understand how visitors use our website. You can disable cookies through your browser settings at any time.

7. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new effective date.

8. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact:
Experience One LLC
Email: jordan@experienceonellc.com
Website: https://www.experienceonellc.com